HELP

    • The “Madamu house of Webcam” is committed to providing members with the highest level of security. Also, as you will need to bear all your expenses in advance, there is no fear of overpaying. We think of your budget and provide you with several fully anonymous methods of payment.
    • No, our payment system is pay-in-advance. If you don’t have any credit left, your connection is automatically terminated. At no time you will receive a letter from us demanding payments.
    • The Company will implement necessary and appropriate measures against unauthorized access, loss, destruction, falsification and leak of users’ personal information.
    • Yes, you can use use Macintosh.
      OS: Mac OS X 10.4 or better
      CPU: 2GHz or better
      Memory: 2GB or more
    • Using web based mail services (like AOL, goo, nifty, yahoo, hotmail, gmail, etc.) can prevent delivering our mail.
      Check your junk mail folder. Also, change your security settings in your mail agent for allowing our messages to be delivered.
      If you have trouble receiving E-mail from us please contact us inq-en@madamu.tv

      Note:
      Please keep your registered e-mail address safe. It is under your own responsibility.We can not reset your password if you do not provide us with your registered E-mail address.
    • If you forget your password go to information page and enter your registered email address.
      *We will send you your user name and password.

      Note:
      However, we can not identify you if you do not know your registered email address.
    • “Madam house of Webcam” was created in 2004 and soon became extremely popular because of the charm of mature Japanese women.
      No doubt that is it the first ever Japanese live chat MILF site and thanks to Madam house of Webcam “jyukujo“(mature women) genre became very popular in Japan.
      • All women on our site are Japanese.
      • The biggest MILF live chat site in Japan.
      • Most of our women performers are over 30 years old.
      • We have more than 100000 registered members.
      • One minute chat price is US1.50$ Price list
      • You can use the same ID and credits for eLm.
      Our performers are mainly single mothers and housewives.
      "Madam house of Webcam" is the website where women chat and meet somebody new; try to enhance their lifestyle with something unexpected.
      Usually, busy with their families, most of them can’t find the time, place and motive to communicate with the opposite sex.
      So, they register with “madamu to oshyaberikan” to enjoy new encounters.
      By the way, we have plenty of women who can speak English.
      Enjoy chatting and seducing Japanese mature women! How you play is all up to you!
      Women on this site are not obliged to get undressed.
      Some women may, some may not get naked. It all depends on how you treat them.
    • The *Madamu to oshyaberikan* is a web-site created for chatting and meeting online ordinary Japanese women. All of our participants are just ordinary girls, so please be considerate with them keeping good manners while chatting online. Please carefully read “madamu to oshyaberikan” terms of service before using this site.
      The content of this website (information, trademarks, pictures, design, chat images etc.) is protected by copyright and belongs to the owner of this site. It may not be diverted, reproduced, altered, or shown to the third party in any way. Unauthorized use of material will result in cancellation of your membership and taking subsequent legal actions from the site owners.
    • The Company will implement necessary and appropriate measures against unauthorized access, loss, destruction, falsification and leak of users’ personal information.
    • Yes, you can. You can type to the girl and chat online.However, we recommend you to have the webcam and microphone available, as without seeing you Japanese women may feel a bit anxious.
    • The *madamu to oshyaberikan* is the biggest live-chat site for amateur, ordinary, MILF women in Japan. It is based and soundly conducted in accordance with Japanese laws in order to bring about the safe and enjoyable service for our customers. We would politely ask you to keep good manners, follow the terms of service and enjoy your time in full.
    • "Madam house of Webcam" is the website where women chat and meet somebody new, try to enhance their lifestyle with something unexpected.
      Usually, busy with their families, most of them can’t find the time, place and motive to communicate with the opposite sex.
      So, they register with “madamu to oshyaberikan” to enjoy new encounters.
      By the way, we have plenty of women who can speak English.
      Enjoy chatting and seducing Japanese mature women! How you play is all up to you!
      Women on this site are not obliged to get undressed.
      Some women may, some may not get naked. It all depends on how you treat them.
    • All women on this site are Japanese. Therefore, ｔhe performer’s English language ability is defined by the number of the () stars.
      Beginner
      Elementary
      Intermediate
      Advanced
    • Madamu to oshyaberikan is the amateur live chat site. You must understand that it is not a usual erotic site where the girls take their clothes off almost immediately! Be kind to them and they will be kind to you!Keep in mind that our performers are ordinary Japanese women who join this site with their own, individual intentions. And, similar to a real life, not all women would meet upto your expectations. We would appreciate your kind understanding for this matter.
    • If a girl does not wish to communicate with a specific person, she can forbid his access to her chat-room. So, it could be the reason you can’t get there. However, if you (performers) unintentionally have set up this service, please contact us on inq-en@madamu.tv for further assistance.
    • 100 credits =$1.50

      Private chat : 1min=100 credits
      Multi-user chat : 1min=80 credits
      Peeping: 1 min=80 credits
    • The “Madamu house of Webcam” is committed to providing members with the highest level of security. Also, as you will need to bear all your expenses in advance, there is no fear of overpaying. We think of your budget and provide you with several fully anonymous methods of payment.
    • No, our payment system is pay-in-advance. If you don’t have any credit left, your connection is automatically terminated. At no time you will receive a letter from us demanding payments.
    • No, there is no time limit. You can use credit any time providing you don’t withdraw from your membership. Please, be aware that under no circumstances we will exchange or make a refund for unused credit.
    • The members who use their credit cards can take advantage of “Quick charge”. From the second use of their card they can add credit to their account during online chat.

      About “Quick charge”
      After the first use of your credit card, your information will be stored at “CREDIX” credit card processing service database. For that reason, from the second use, you will be able to swiftly top up your credit while chatting.
    • Credit card payment, without revealing your personal information (card holder’s name, credit card number etc.) to our site.
      For our secure payments we have entrusted “CREDIX” online credit card processing agent.
      http://www.credix-web.co.jp
      Use *easy charge* for fast and anonymous payments.
      For anonymity and security of your online payments we have entrusted “CREDIX”, a reliable and experienced online credit card processing agent. All the credit information you enter (card holder’s name, number etc.) will be handled directly by the payment agent, without revealing any of your personal details to our site or any third party. All sensitive data is fully protected by the most secure encryption methods available (SSL, developed by VeriSign.)
    • *CREDIX customer support*
      Tel : +81-3-6832-1339
      Emai l: creditinfo@credix-web.co.jp
      CREDIX Co., Ltd.: http://www.credix-web.co.jp
    • Yes, you can use use Macintosh.
      OS: Mac OS X 10.4 or better
      CPU: 2GHz or better
      Memory: 2GB or more
    • windows
      • OS (windows): XP/VISTA/7
      • CPU: 2GHZ (2000 MHz) or more
      • Memory: 2GB or better *(Memory may go short when using several applications simultaneously)

      Macintosh
      • OS: Mac OS X 10.4 or better
      • CPU: 2GHz or better
      • Memory: 2GB or more
      *Although you can use our site with the inferior system requirements, we recommend upgrading your system for better performance.
    • We highly recommend you to use ADSL or broadband connections.

      Recommended environment
      Upload 1000kbps or more
      Download 2000kbps or more

      You can unquestionably use our site even with the slower internet connection (like ISDN, wireless and TV internet), although, video and sound quality might not be satisfactory.
    • < b>Supporting web browsers:
      Internet Explorer 7 or later, FireFox3.0 or later, Google Chrome, Safari5.0 or later, Fire Fox3.0 or later.

      Please upgrade your web browser before use. If you use different browsers not pointed out below, we can not guarantee the quality of our service.

      *Mac users:
      Users of MAC 10 must have Safari or Firefox installed on their system (Internet explorer will not work).

      Plug-ins:
      You will need adobe flash player 10 or later.
      Adobe flash player free download
    • To view our website you will need to have JavaScript enabled in your browser.
    • Be aware that you can not access our site during or just after the maintenance. If you experience problems with accessing our site any other time, try restarting your computer and clearing cache.
    • By updating windows you can fix bugs and install new options. Check updates at least once a month.
      http://www.update.microsoft.com
      Use Internet Explorer for the link above.
    • Using web based mail services (like AOL, goo, nifty, yahoo, hotmail, gmail, etc.) can prevent delivering our mail.
      Check your junk mail folder. Also, change your security settings in your mail agent for allowing our messages to be delivered.
      If you have trouble receiving E-mail from us please contact us inq-en@madamu.tv

      Note:
      Please keep your registered e-mail address safe. It is under your own responsibility.We can not reset your password if you do not provide us with your registered E-mail address.
    • If you can not login while entering your correct user name and password, check your settings. Your browser should be set to accept cookies.
    • If you forget your password go to information page and enter your registered email address. *We will send you your user name and password.

      Note:
      However, we can not identify you if you do not know your registered email address.
    • Only after you have purchased some credit from us, you will receive "New member gift points". Therefore, complimentary points will be added to your existing credit. Also, we have "point service contests" held from time to time online, so you can try your luck in it.
    • If you would like to stop receiving Direct Mail from us, please send your user name and password to inq-en@madamu.tv
    • If you would like to change user name, please send your user name and password to inq-en@madamu.tv * your password must be a minimum of 3 characters and maximum of 8.
    • If you would like to change email address, please send your current email, password and a new email to inq-en@madamu.tv
    • Once your membership is cancelled your unused credit is lost.If you have not got any unused credit and wish to cancel your membership, please contact us writing clearly your user name and password.

      Note:
      We can not accept withdrawal application if you provide us with a wrong user name or password.
    • If you would like to re-register, please contact us providing your old user name and email address.
    • Please, connect your device and install software drivers accordingly.
    • Please, connect your microphone and allow a few minutes for your system to recognize it.
    • In order to view our website, you will need to have JavaScript enabled in your browser. Also, do not set your security level to (HIGH).
      Additionally, you may encounter problems using Pop-up blocker software (e.g. Norton System Works, Google tool bar, XP service pack 2 etc.) Please, change your settings or uninstall pop up blockers for proper functionality of our site.
      How to remove Pop-up blocker software (for Internet Explorer)

    • Camera and images

    • Check your camera settings
    • If the images on your screen are bad quality (e.g. screen gets blank or reduced) you need to reinstall FLASH PLAYER (you need to uninstall it before new installation).Furthermore, problems occur when computer’s memory is not sufficient, so, please check the minimum system requirements.
    • If the internet speed is not high enough following problems might occur:

      1. Images are shown up delayed, like in a slow motion
      2. video is shown like images
      3. sound is delayed
      4. chat window freezes

      The faster your internet connection the better will be the quality of your chat.
      Please, use the internet connection speed recommended below:
      Upload : 5Mbps or more
      Download : 10Mbps or more

      To check your current speed please click below
      http://www.speedtest.net
    • Although you may be using good internet connection, the problems with transmission still may occur. Reasons could be: the firewall, terminal filter, computer processing unit, internet congestion etc.

      Please try the following:
      • Close the chat window and reopen it again.
      • Close all open applications (like mail software and messenger)
      • Remove USB devices (except for webcam) *
      • Install the new drivers from the Web browser/Flash Player site.
      • Try to use a stable internet connection and avoid peak-time usage.

    • Sound trouble

    • Check here
      Or contact
    • Check here
      Or contact

    • Other

    • How to enable javascript.
      Enabling javascript link
    • Please clear your cache
    • Please set your browser to Japanese characters encoding.
    • For our site’s stability, site maintenance is performed every Wednesday from 10.30am―till 10.45am. Please, be aware that you can not access our site during this time. If you experience problems with accessing our site any other time, try restarting your computer or/and clearing cache.
      How to clear cache
    • If a girl does not wish to communicate with a specific person, she can forbid his access to her chat-room. So, it could be the reason you can’t get there. However, if you (performers) unintentionally have set up this service, please contact us for further assistance at inq-en@madamu.tv
    • No. she would only know the number of customers who peeped into her room. Your user name will not be known to the madam.
    • If a girl has this sign, it means that she has already agreed to chat with somebody else at specific time. If you see the sign avoid going into that chat room. Also, “booking” a girl for a chat in advance in your suitable time would be a good idea. Even agreed, some girls might have difficulties to be there for you at late night, due to their personal or family reasons.
    • For the benefit of our customers, we implement various events and campaigns on regular bases. You will be notified about them through mail.

      If you have any questions, please contact us at inq-en@madamu.tv.
    • If you wish to advertize “Madam house of Webcam” on the site with a decent amount of traffic or by means of magazines and/or TV media, please contact our customer services.
      We will be happy to consult within the allowable range.

      The content of this website (as well as its advertizing) is protected by copyright. It may not be diverted, reproduced or altered in any way. Contact inq-en@madamu.tv for further details.